Welcome to Beittel-Becker Pediatric Associates. Dr. Beittel first opened his doors to serve children in 1968 as a solo practitioner out of his N. Duke street office. In 1977, in partnership with Dr. Becker, Beittel-Becker Pediatric Associates was founded. This began a long history of providing excellent healthcare services to the families and children of Lancaster County.
To this day, Beittel-Becker Pediatric Associates still remains a private practice. We have survived as a private practice because we truly care about the patients we serve and our commitment to providing excellent healthcare, excellent customer service, and developing strong provider/patient relationships has never wavered. We are committed to these goals as much today as Dr. Beittel and Dr. Becker were when they founded the practice.
Keep reading to learn more about our policies on the following:
Please download the following PDF to view our full credit card policy. Feel free to reach out to us with any questions you have: (opens in a new tab)
At Beittel-Becker Pediatric Associates, our primary goal is to provide our patients with health care services of the highest quality. This goal is best achieved if everyone is aware of our policies. Your clear understanding of our financial policies is important to our professional relationship. The medical services you seek imply a financial responsibility on your part. This responsibility obligates you to ensure payment in full for the services you receive. To assist in understanding that financial responsibility, we ask that you become acquainted with our financial policy.
It is your responsibility to know your insurance benefits. Your insurance policy is a contract between you and your insurance company. You are responsible for knowing what services are covered, how often (example – well visits), and how much of the cost is your responsibility.
You are responsible for:
You must provide current, complete, and accurate insurance information at every visit. This is to protect you from receiving a bill because we did not have correct insurance information.
You must present your insurance cards at every visit. Your insurance card contains essential information that helps us process claims efficiently and without errors. Please bring your insurance card to every visit.
You must pay your copay at the time of the office visit. Our agreements with insurance companies require us to collect your copay at the time of service. We accept cash, credit cards, and checks as forms of payment.
If your insurance plan requires you to choose a primary care provider, you must contact your carrier and select one of our doctors before your visit. In accordance with insurance guidelines, we cannot schedule any appointments or write any referrals until we receive notice that your child has been added to our roster.
We will prepare and send claims to your insurance. However, we remind you that your policy is an agreement between you and your insurance company. Please understand that you are responsible for your total obligation pertaining to your specific insurance plan. If we participate with your insurance, we have agreed to accept their fee schedule. After your insurance pays according to the specific benefits of your plan, they will send us the patient obligation, which may include amounts related to unpaid copays, co-insurance, or the plan deductible. We will send a statement for any remaining balance, which is payable within 30 days.
Personal balances are due immediately upon receipt of a bill. If your balance is not paid, we will resend a bill every 30 days. Failure to pay a balance after 90 days will trigger a late fee. See the “nonpayment” section below for how late balances are managed.
We realize that financial problems may affect timely payment of your account. If you are unable to pay your responsibility in full within 30 days, please contact us promptly to discuss payment arrangements. We are able to store a credit card on-file and arrange short-term payment arrangements.
Failure to pay any balance(s) associated with your account after 90 days will incur a $25.00 late fee which covers the additional costs incurred on our end that stem from late payments (e.g., administrative time and postage costs associated with mailing multiple bills). We will send a final notice letter notifying you of your unpaid balance. If no attempt is made to resolve the balance by the due date on the final notice letter, we will forward the unpaid balance to a collection agency. A 33.0% charge will be added to the balance to cover the fee charged by the collection agency. Your family will be dismissed from our practice. We will still provide acute services for your children for 30 days. If you have been dismissed from our practice, and you wish to rejoin, all balances in collections must be paid, and a $25.00 reinstatement fee per child is due prior to rejoining. A second balance sent to collections will result in permanent dismissal from our practice.
Same Day Preventative and Acute Visits:
Preventative well child visits are normally covered 100% by insurance. When your child is seen for a well child visit, there may be situations when he or she needs additional services that are not considered preventative. If a problem is found that needs to be addressed or you want a problem addressed that is not related to the preventative well child visit, the provider will need to provide services in addition to the preventative exam. This also applies for sports physicals, which is an additional service.
These additional services will be billed to your insurance in addition to the preventative service. These services may also incur financial responsibility as well, such as a copay for an office visit, which must be paid at the time of service. After your insurance processes the claims, any coinsurance or deductibles must be paid within 30 days of receipt of your bill.
Examples of additional services include, but are not limited to:
Evening/Saturday After Hours Charge:
As a convenience to our parents, we offer appointments after our standard 8am-5pm office hours. We charge a $25.00 after hours fee for this service. Insurance plans and parents both recognize that this fee is a cost-effective alternative to an Emergency Room/Urgent Care visit and/or leaving work to bring your child in to be seen.
This fee is added to all visits that are provided:
It is the goal of Beittel-Becker Pediatric Associates to provide our patients with health care services of the highest quality. For us to assure convenience and accessibility to all our patients, it is important that our patients arrive at their previously scheduled appointment or cancel/reschedule the appointment 24 hours in advance. This policy allows us to most efficiently use our available appointment slots for patients in need of medical care.
Cancellation of An Appointment:
You may cancel your scheduled appointment by calling the office during regular business hours. This courtesy allows our staff to schedule another patient who might be seeking immediate medical care.
Broken Appointment Policy:
A “broken appointment” is an occurrence where a patient does not show up for an appointment and does not cancel or reschedule the appointment 24 hours in advance. If you do not show for your appointment and you do not cancel or reschedule the appointment 24 hours in advance, we will record this in the medical record as a “broken appointment.” Every time you break an appointment, we will notify you by phone or by a letter in the mail.
In situations where a patient needs to cancel within 24 hours of the scheduled appointment, we require a phone call prior to the scheduled appointment, but we will use discretion by recording this as a “late-canceled” visit in the medical record. We do not treat a “late-canceled” visit as a broken appointment. However, if consistent cancellations within 24 hours of the scheduled appointment becomes a frequent occurrence, we reserve the right to begin marking them as a “broken appointment.”
Fees and Termination for Broken Appointments:
Failure to show up for a visit without calling to cancel or reschedule within 24 hours of the scheduled appointment will result in a fee for a broken appointment. This fee will not be submitted to the patient’s insurance; it will be charged to the patient. We understand that flexibility is important, so we will waive the fee for the first broken appointment. The missed appointment fee structure is $25.00 for all types of appointments. A “late-canceled” visit will not be charged a $25.00 fee, unless it becomes a consistent occurrence.
If a patient has 5 broken appointments within a calendar year, we will exercise the right to terminate the patient/provider relationship by demanding that the responsible party transfers the medical records of their child or children to another provider.
We believe in the effectiveness of vaccines to prevent serious illness and to save lives and that the protection of children from vaccine-preventable diseases is critical.
We believe that parents should follow the immunization schedule provided by the Centers for Disease Control, American Academy of Pediatrics, and the American Academy of Family Physicians.
We believe that it is NOT advisable to skip or delay vaccines as this will leave the child vulnerable to disease for a longer period of time and delaying and modifying the schedule to give vaccines has not been studied.
We believe that the safety of vaccines used for our children is of utmost importance as outlined by the American Academy of Pediatrics, American Medical Association, and the Institute of Medicine and that the known risks from diseases are far greater than any unknown/theoretical risk from vaccines.
We know that many vaccine preventable diseases can have dangerous consequences including seizures, brain damage, and death. Currently 20% of the patients with measles are hospitalized.
In order for vaccines to protect everyone, an estimated 85-95% of the population must be immunized.
Most parents have never seen the devastating diseases that vaccines prevent. It is our goal to make sure they never do.
Parents who refuse vaccines completely or want to follow a schedule other than the one recommended by the American Academy of Pediatrics will be asked to find another primary care provider who agrees with their views and opinions of vaccines.
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